CA SMS - Degradation affecting Rogers/Fido Canada
Incident Report for Vonage API
This incident has been resolved.
Posted May 05, 2021 - 01:22 UTC
A fix has been implemented and we are monitoring the results.
Posted May 04, 2021 - 20:44 UTC
The issue has been identified and a fix is being implemented.
Posted May 04, 2021 - 20:43 UTC
We have been notified by our carrier partners of an issue impacting delivery towards the Canada network, Rogers/Fido Canada.

As of result, you experience delays on outbound and inbound messages towards subscribers of the carrier mentioned above. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact if you have any questions.
Posted May 04, 2021 - 18:55 UTC
This incident affected: SMS API (North America (US, Canada & Caribbean) traffic).