BE CO CL CR EC and IR SMS - Planned on internal system maintenance
Scheduled Maintenance Report for Vonage API
The scheduled maintenance has been completed.
Posted Nov 22, 2020 - 20:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 22, 2020 - 19:00 UTC
To ensure the highest standards and availability of our services according to EU regulations, Vonage is scheduling a maintenance window on our SMS termination platform on Sunday the 22nd of November between 07:00pm -08:00pm (UTC).
Traffic impact:
During the maintenance window:
a) We do not expect impact in delivery, but customers may observe increased latency on delivery terminating (SMS MT) to Belgium, Chile, Costa Rica, Ecuador and Iran.
b) Complete Outage on Inbound and 2-way services for Belgium and Colombia.

We apologise in advance for any inconvenience this may cause. If you have any questions, please submit a support request at, or by email to
Posted Nov 12, 2020 - 17:05 UTC
This scheduled maintenance affected: SMS API (Outbound SMS, Inbound SMS, Europe traffic, South & Central America traffic, Asia & Oceania traffic).