Customers are currently experiencing problems impacting all long code traffic for SMS MT and MO messages to USA.
As a result of this issue, a portion of the standard rate MT SMS messages are not being received by subscribers and MO SMS messages are not being received by supplier.
We are working with our supplier on this issue to resolve it as soon as possible.
The following services have been impacted from [28-Nov-2018 09:19:00] UTC:
Standard Rate MT SMS, MO SMS
Please note that SMS messages sent to and from toll free or landline numbers are not affected by this issue.
We will update this status as soon as we have more information on this issue. Please contact email@example.com
if you have any further questions.
Region Start time: End time:
US Pacific (PDT/PST) 2018-11-27 19:50:00 PST (UTC -08:00) TBD
US Eastern (EDT/EST) 2018-11-27 22 :50:00 EST (UTC -05:00) TBD
UK (BST/GMT) 2018-11-28 03:50:00 GMT (UTC +00:00) TBD
AU Eastern (EDT/EST) 2018-11-28 14:50:00 AEDT (UTC +11:00) TBD