USA - SMS Delays - Short Code Concatenated Messages & DLR degradation for messages sent using Short codes
Incident Report for Vonage API
This incident has been resolved.
Posted Apr 02, 2021 - 00:26 UTC
A fix has been implemented and we are monitoring the results.
Posted Apr 01, 2021 - 23:39 UTC
We are continuing to investigate this issue.
Posted Apr 01, 2021 - 16:19 UTC
We are investigating reports of outbound SMS delays affecting a subset of Short Code concatenated messages and DLR degradation for messages sent using Short codes.

We will post an update as soon as we know more.

Please contact if you have any questions. Thank you for your patience.
Posted Apr 01, 2021 - 15:40 UTC
This incident affected: SMS API (North America (US, Canada & Caribbean) traffic).