SMS Delivery Degradation towards Claro - Brazil Network
Incident Report for Vonage API
This incident has been resolved.
Posted Sep 06, 2019 - 21:47 UTC
The carriers have implemented a fix and we are monitoring the results.
Posted Sep 06, 2019 - 20:35 UTC
We have been informed by one of our Brazil suppliers about an issue impacting Claro network in Brazil.

As a result of this issue, inbound and outbound messages may experience delays. Messages will be retried once the impact has been resolved.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact if you have any questions
Posted Sep 06, 2019 - 17:34 UTC
This incident affected: SMS API (South & Central America traffic).