SMS - Planned maintenance work affecting China and Hong Kong
Scheduled Maintenance Report for Vonage API
The scheduled maintenance has been completed.
Posted Nov 12, 2021 - 09:30 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 12, 2021 - 08:32 UTC
Dear Customers,

We are notifying customers who are sending SMS messages via Vonage SMPP, HTTP and REST API that we will be performing a maintenance on some of our connectors during the following time period, which will be affecting SMS MT towards China and Hong Kong and 2-way traffic to/from our Hong Kong Long Virtual numbers.

Start Time: 12th November 2021 08:30 a.m UTC
End Time: 12th November 2021 09:30 a.m UTC

Impact for MT:
There maybe delays or non-delivery for Outbound SMS terminating to China, Hong Kong and Outbound SMS sending from a subset of our Hong Kong Long Virtual numbers

Impact for MO:
There maybe delays or non-delivery for Inbound SMS sending towards a subset of our Hong Kong Long Virtual numbers

We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled, we will advise you accordingly.

Please contact should you require further information or assistance.

Yours Sincerely,
Vonage API Group
Posted Nov 11, 2021 - 06:39 UTC
This scheduled maintenance affected: SMS API (Asia & Oceania traffic).