Between 12:32 and 15:26 UTC, a number of Verify transaction flows were not fully completed. The outbound SMS steps of the Verify flow were not sent out due to an internal failure. The subsequent calls for the Verify request were successfully generated, however. This resulted in a lower rate of success for Verify requests during this period.
We believe this is now fixed, however, we will continue to monitor the performance of the Verify product to ensure that the issue has been fully resolved.
Posted 6 days ago. Dec 05, 2018 - 16:11 UTC
This incident affected: Verify API and Verify SDK.