US - SMS Delivery Degradation affecting Verizon USA
Incident Report for Nexmo
This incident has been resolved.
Please contact if you still experience any delivery issues.
Posted 7 months ago. Jan 26, 2019 - 02:39 UTC
Please be advised that delivery issues with the operator Verizon USA is now resolved, we are currently monitoring delivery to this network.
Posted 7 months ago. Jan 26, 2019 - 01:47 UTC
We have been informed by one of our US suppliers about an issue impacting the following carrier: Verizon USA

Impact Scope: Standard Rate MT SMS Shortcodes


Verizon USA has been experiencing an issue with their SMS service.

As a result of this issue, portion of MT SMS Shortcodes messages on the affected carrier are being delayed.

Please note that SMS messages sent to and from Long Codes or Toll Free Numbers are not affected by this issue.

Messages will be retried once the impact has been resolved. We will issue an update as soon as more information becomes available.

Please contact if you have any questions.
Posted 7 months ago. Jan 26, 2019 - 00:50 UTC
This incident affected: SMS API (North America (US, Canada & Caribbean) traffic).