Service Issue in Platform- Dallas Data Center
Incident Report for Vonage API
This incident has been resolved.
Posted Jul 15, 2021 - 09:31 UTC
A fix has been implemented and we are monitoring the results.
Posted Jul 14, 2021 - 12:11 UTC
The issue has been identified and a fix is being implemented.
Posted Jul 14, 2021 - 12:07 UTC
We have identified an issue that impacted a small number of calls at one of our Dallas Data Centres.

You may have seen some new calls may have failed to establish.

The following services were impacted from [2021-07-14 at 11:58] UTC until [22021-07-14 at 12:01] UTC:

Voice API

The rest of the services have not been impacted.

We will update this status as soon as we have more information on this issue.
Please see this article - - for an explanation of our approach to publishing incidents.
Posted Jul 14, 2021 - 12:06 UTC
This incident affected: Voice APIs (See for Current known problems) (SIP, Voice API).