We have been notified by our supplier of an issue impacting delivery receipts for SMS Inbound/Outbound sent using toll free numbers and a subset of short codes. Our customers might experience delays with receiving delivery receipts when requested.
Please note that SMS Inbound/Outbound messages are not affected by this issue.
Our supplier has been made aware of the issue and is working to restore normal delivery speeds as soon as possible. We will keep you updated on any progress.
Please contact firstname.lastname@example.org
if you have any questions.