We are continuing to monitor for any further issues.
Posted Apr 13, 2021 - 12:17 UTC
A fix has been implemented and we are monitoring the results.
Posted Apr 13, 2021 - 12:16 UTC
We are continuing to investigate this issue.
Posted Apr 13, 2021 - 11:58 UTC
We are investigating an issue where customers may observe balance inconsistencies in the Vonage Dashboard and API responses. This behaviour impacts the view of the balance but it does not affect spend/topup. We aim to provide an update on our investigation within 1 hour.