Singapore SMS - Degradation towards StarHub
Incident Report for Vonage API
Resolved
This incident has been resolved.
Posted Nov 19, 2020 - 12:00 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 18, 2020 - 23:50 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 18, 2020 - 21:41 UTC
Investigating
We are currently observing SMS delivery degradation towards StarHub network in Singapore. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@nexmo.com if you have any questions.
Posted Nov 18, 2020 - 15:10 UTC
This incident affected: SMS API (Asia & Oceania traffic).