Please be aware that our suppliers has identified an issue that has been affecting the SMS platform since 2019-06-07 19:24:00 UTC.
Impact Scope: Standard Rate Outbound SMS
Bell Mobility Canada
Fido (Microcell) Canada
Virgin Mobile Canada
Freedom / Wind Canada
Eastlink Wireless Canada
Cellular One of N.E. Arizona USA
East Kentucky Network (Appalachian Wireless) USA
Pine Cellular USA
Limitless Mobile USA
United Wireless USA
Pioneer Cellular USA
Chariton Valley Cellular USA
bandwidth.com (includes Republic Wireless) USA
MobileNation/SI Wireless USA
MTA Wireless/Matanuska Kenai USA
Leaco Rural Telephone Cooperative USA
Nemont CDMA USA
Nemont US UMTS USA
Triangle Wireless USA
Atlantic Tele-Network International (ATNI) USA
Blue Wireles s USA
Digital Communications Consulting (DCC) / Otz USA
As a result of this issue, customers will be experiencing delays to inbound and outbound SMS messages sent to and from subscribers on the affected carriers. In the event of disruption to the service, the traffic will be queued for delivery once the maintenance is completed.
Please note that SMS messages sent to and from Long Codes are not affected by this issue.
Our suppliers are currently working on a fix as a matter of urgency. We will issue further updates as soon as they become available. Please contact firstname.lastname@example.org
if you have any questions.