SMS Short Code Potential delays to USA AT&T and Verizon
Incident Report for Nexmo
Resolved
This incident has been resolved.
Posted 16 days ago. Apr 03, 2019 - 19:34 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted 16 days ago. Apr 03, 2019 - 19:18 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted 16 days ago. Apr 03, 2019 - 19:03 UTC
Update
Our suppliers are still working to restore normal delivery speeds with concatenated SMS messages to AT&T and Verizon handsets.

We will continue to provide updates until this issue is resolved.

Please contact support@nexmo.com if you have any questions. Thank you for your patience.
Posted 16 days ago. Apr 03, 2019 - 18:45 UTC
Investigating
We are investigating reports of outbound SMS delays to AT&T and Verizon affecting Short Code concatenated messages. There are no delays with normal length, and MMS messages.

We will post an update as soon as we know more.
Posted 17 days ago. Apr 03, 2019 - 16:38 UTC
This incident affected: SMS API (North America (US, Canada & Caribbean) traffic).