Our monitoring has alerted us to a potential downstream service issue with our suppliers that may have impacted PSTN Voice Termination from our US data centers to a number of networks and countries between 08:44 and 09:10 UTC.
We aim to provide an update on our investigation within 1 hour.
Please see this article - https://help.nexmo.com/hc/en-us/articles/360015693092-Nexmo-Incident-Handling
- for an explanation of our approach to publishing incidents.
We are investigating internal monitoring and/or customer reports of failed calls with our supplier.
We will post an update as soon as we know more.