To ensure the highest standards and availability of our services according to EU regulations, Vonage is scheduling an *urgent* maintenance window on our SMS termination platform on Sunday the 14th of February between 1:00am -1:30am (UTC).
Traffic impact:
During the maintenance window:
a) We do not expect impact in delivery, but customers may observe increased latency on delivery terminating (SMS MT) to Azerbaijan, France, Israel, Pakistan, Poland, Portugal, Sweden, Thailand and Ukraine
b) Complete Outage on Inbound and 2-way services for Portugal.
c) Complete Outage on French SCs 38xxx and 36xxx for Free France Network (20815).
We apologise in advance for any inconvenience this may cause. If you have any questions, please submit a support request at
https://help.nexmo.com, or by email to
support@nexmo.com.