AZ FR IL PK PL PT SE TH and UA SMS - Planned on internal system maintenance
Scheduled Maintenance Report for Vonage API
The scheduled maintenance has been completed.
Posted Feb 14, 2021 - 01:30 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 14, 2021 - 01:00 UTC
To ensure the highest standards and availability of our services according to EU regulations, Vonage is scheduling an *urgent* maintenance window on our SMS termination platform on Sunday the 14th of February between 1:00am -1:30am (UTC).
Traffic impact:
During the maintenance window:
a) We do not expect impact in delivery, but customers may observe increased latency on delivery terminating (SMS MT) to Azerbaijan, France, Israel, Pakistan, Poland, Portugal, Sweden, Thailand and Ukraine
b) Complete Outage on Inbound and 2-way services for Portugal.
c) Complete Outage on French SCs 38xxx and 36xxx for Free France Network (20815).

We apologise in advance for any inconvenience this may cause. If you have any questions, please submit a support request at, or by email to
Posted Feb 10, 2021 - 11:48 UTC
This scheduled maintenance affected: SMS API (Outbound SMS, Inbound SMS, Europe traffic, Asia & Oceania traffic).