All Systems Operational
SMS API Operational
Outbound SMS   ? Operational
Inbound SMS   ? Operational
SMPP   ? Operational
Europe traffic   ? Operational
North America (US, Canada & Caribbean) traffic   ? Operational
South & Central America traffic   ? Operational
Africa traffic   ? Operational
Asia & Oceania traffic   ? Operational
Voice APIs (See https://goo.gl/2WoAtx for Current known problems) Operational
Call API   Operational
TTS API   Operational
SIP   ? Operational
Voice API   ? Operational
Europe Traffic   Operational
North America (US, Canada & Caribbean) traffic   Operational
South & Central America traffic   Operational
Africa traffic   Operational
Asia & Oceania traffic   Operational
Number Insight API   Operational
Verify API and Verify SDK   Operational
Chat App API   Operational
Developer API   ? Operational
Nexmo Dashboard   Operational
Website   Operational
Billing and Payments   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
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Past Incidents
Feb 23, 2018

No incidents reported today.

Feb 22, 2018
Resolved - This incident has been resolved.
Feb 22, 04:49 UTC
Investigating - Please be advised that due to local issues with our suppliers in Syria, we have temporarily lost reach to Syriatel (41701).

We are working on resolving these issues as soon as possible and we will post any updates here.
Feb 21, 22:28 UTC
Feb 20, 2018

No incidents reported.

Feb 19, 2018

No incidents reported.

Feb 18, 2018
Resolved - This incident has been resolved.
Feb 18, 02:49 UTC
Investigating - Please be advised that due to local issues with our suppliers in Syria, we have temporarily lost reach to Syriatel(41701).

We are working on resolving these issues as soon as possible and we will post any updates here.
Feb 17, 19:14 UTC
Feb 16, 2018

No incidents reported.

Feb 15, 2018

No incidents reported.

Feb 14, 2018

No incidents reported.

Feb 13, 2018

No incidents reported.

Feb 12, 2018
Resolved - The Verify API and SDK products are both back to being 100% functional at this time. We apologize for the impact this disruption has had. We will follow up with a post-mortem once our Engineering teams have done a thorough investigation.
Feb 12, 13:18 UTC
Update - As of 10:59 UTC, the service has been partially restored. The majority of Verify requests are now being processed successfully, but some requests are still timing out before completion.
Feb 12, 11:33 UTC
Monitoring - The Verify API has done down again as of 10:01 UTC. All HTTP requests are being rejected with a 502 response.

9:36 UTC Update: We regret to say that the Verify product experienced an additional outage from 9:12 to 9:25 UTC. We have now taken more aggressive action on the underlying Verify processes to ensure there are no further issues.


We have experienced an outage our Verify product from 07:20 to 08:40 UTC. During this period, Verify API requests were accepted as normal but no consequent workflow triggered.
Feb 12, 10:21 UTC
10:14 Update: The Verify API is once again down. All HTTP requests are receiving a 502 response.

9:36 UTC Update: We regret to say that the Verify product experienced an additional outage from 9:12 to 9:25 UTC. We have now taken more aggressive action on the underlying Verify processes to ensure there are no further issues.


We have experienced an outage our Verify product from 07:20 to 08:40 UTC. During this period, Verify API requests were accepted as normal but no consequent workflow triggered.

This outage has been resolved and our engineers are investigating the root cause and we will update this announcement as soon as more information is available.
Feb 12, 09:02 UTC
Feb 11, 2018

No incidents reported.

Feb 10, 2018

No incidents reported.

Feb 9, 2018

No incidents reported.