All Systems Operational
SMS API Operational
Outbound SMS ? Operational
Inbound SMS ? Operational
SMPP ? Operational
Europe traffic ? Operational
North America (US, Canada & Caribbean) traffic ? Operational
South & Central America traffic ? Operational
Africa traffic ? Operational
Asia & Oceania traffic ? Operational
Voice-related API's Operational
Call API Operational
TTS API Operational
SIP ? Operational
Voice API ? Operational
Europe Traffic Operational
North America (US, Canada & Caribbean) traffic Operational
South & Central America traffic Operational
Africa traffic Operational
Asia & Oceania traffic Operational
Number Insight API Operational
Verify API and Verify SDK Operational
Chat App API Operational
Developer API ? Operational
Nexmo Dashboard Operational
Website Operational
Billing and Payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
rest.nexmo.com uptime
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api.nexmo.com uptime
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api.nexmo.com response time
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smpp0.nexmo.com uptime
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smpp1.nexmo.com uptime
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smpp4.nexmo.com uptime
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Past Incidents
May 27, 2017

No incidents reported today.

May 26, 2017
Resolved - This incident has been resolved.
May 26, 21:59 UTC
Investigating - Please be advised that due to local issues with our suppliers in Romania , we have temporarily lost reach to Vodafone (22601)
May 26, 15:52 UTC
Resolved - This incident has been resolved.
May 26, 18:30 UTC
Investigating - Please be advised that due to local issues with our suppliers in Italy, we have temporarily lost reach to Vodafone (22210)
May 26, 15:47 UTC
Resolved - This issue has now been resolved and callbacks are including the "recording_url".
May 26, 11:33 UTC
Investigating - We are currently experiencing issues with processing recordings for Voice API calls and conversations. The callback is currently being sent with the "recording_url" missing. This issue is not impacting other Voice API features, our Elastic SIP Trunking or other voice-related APIs.


We are working on resolving this and will post updates here.
May 26, 10:53 UTC
May 25, 2017
Resolved - This incident is now resolved.
May 25, 22:50 UTC
Investigating - We are currently seeing issues with traffic on our Marketing Shortcode connection. As a result, you may experience delays on the delivery of outbound messages. These delays shouldn't impact any other SMS traffic.

We will update this announcement as soon as this is resolved.
May 24, 18:16 UTC
May 23, 2017
Resolved - This incident is confirmed as resolved.
May 23, 18:53 UTC
Investigating - Please note we are experiencing a technical problem affecting smpp4.nexmo.com.

Customers using our REST APIs and other SMPP binds are not impacted.
May 23, 18:20 UTC
Resolved - This incident has been resolved.
May 23, 16:28 UTC
Investigating - Please be advised that due to local issues with our suppliers in Israel, we have temporarily lost reach to Hot Mobile (42507).

We are working on resolving these issues as soon as possible and we will post any updates here.
May 23, 11:52 UTC
May 22, 2017

No incidents reported.

May 21, 2017

No incidents reported.

May 20, 2017

No incidents reported.

May 19, 2017
Resolved - This incident has now been resolved.
May 19, 03:16 UTC
Investigating - Please be advised that due to local issues with our suppliers in Venezuela, we have temporarily lost reach to movistar(73404).

We are working on resolving these issues as soon as possible and we will post any updates here.
May 17, 23:05 UTC
May 18, 2017
Resolved - This incident has been resolved.
May 18, 21:13 UTC
Investigating - Please be advised that due to local issues with our suppliers in Greece, we have temporarily lost reach to Cosmote, Vodafone and Wind (20201, 20205, 20209).

We are working on resolving these issues as soon as possible and we will post any updates here.
May 18, 13:33 UTC
Resolved - This incident has now been resolved.
May 18, 14:49 UTC
Investigating - Please be advised that due to local issues with our suppliers in Iran, we have temporarily lost reach to MCI (43211).

We are working on resolving these issues as soon as possible and we will post any updates here.
May 18, 11:05 UTC
May 16, 2017

No incidents reported.

May 15, 2017
Due to an issue in one of our Data Centers, customers may have experienced Time Outs or 500 errors on API requests to Nexmo. This is now resolved.
Duration of the Incident: 9:54 pm to 10:02 pm (UTC).
May 15, 22:15 UTC
May 14, 2017

No incidents reported.

May 13, 2017

No incidents reported.