This incident has been resolved.
Apr 28, 16:21 UTC
We have identified that issues are continuing sporadically, where pauses of approximately 20 seconds between actions happen. We are continuing to investigate and resolve this issue.
Apr 27, 09:52 UTC
The issue with the processing delays has been resolved due to an implemented workaround. Currently terminating a recording using 'endOnSilence' is not available.
Apr 26, 15:58 UTC
We are continuing to investigate this issue.
Apr 26, 13:56 UTC
We are currently experiencing delays in connecting calls to conversations for Voice API calls. There is a delay of approximately 1 minute between the first call being answered and the actions in the NCCO being consumed. End users receiving calls are hearing only silence between answering the call and any actions being processed. This can result in end users waiting before hearing a Stream or Talk action, or connecting into an active conversation.
SIP and the deprecated voice APIs are not impacted by this issue.
We are working on resolving this and will post updates here.
Apr 26, 08:55 UTC