All Systems Operational
SMS API Operational
Outbound SMS ? Operational
Inbound SMS ? Operational
SMPP ? Operational
Europe traffic ? Operational
North America (US, Canada & Caribbean) traffic ? Operational
South & Central America traffic ? Operational
Africa traffic ? Operational
Asia & Oceania traffic ? Operational
Voice APIs (See https://goo.gl/2WoAtx for Current known problems) Operational
TTS API Operational
SIP ? Operational
Voice API ? Operational
Europe Traffic Operational
North America (US, Canada & Caribbean) traffic Operational
South & Central America traffic Operational
Africa traffic Operational
Asia & Oceania traffic Operational
Number Insight API Operational
Verify API and Verify SDK Operational
Developer API ? Operational
Nexmo Dashboard Operational
[Beta] Reports API Operational
Website Operational
Billing and Payments Operational
[Beta] Messages API ? Operational
[Beta] Dispatch API ? Operational
[Beta] In-App IP communications Operational
[Beta] In-App IP Messaging Operational
[Beta] In-App IP Voice Operational
[Beta] In-App IP Video Operational
[Beta] Conversation Operational
[Beta] Conversation API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On 08-June-2021 between 20:00 UTC and 00:00 UTC, the operator Tele2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
Posted on Jun 4, 15:23 UTC
Russia SMS - Planned maintenance works on Tele2 Jun 9, 20:00 - Jun 10, 00:00 UTC
On 09-June-2021 between 20:00 UTC and 00:00 UTC, the operator Tele2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
Posted on Jun 4, 17:42 UTC
During the maintenance window, you may experience Inbound SMS and SMS Delivery receipt delays. In the unlikely event of a disruption to the service, messages will be queued by the carrier for delivery once the maintenance has been completed.

Please contact support@nexmo.com if you have any questions.
Posted on Jun 11, 16:37 UTC
We will be carrying out emergency maintenance on one of our internal servers in our London Data Center, adding redundancy to safeguard against future outages. We do not anticipate any outages and take every precaution to prevent downtime, but we cannot guarantee 100% service during the maintenance period.

The following services may be affected: Voice, Conversation and Messaging APIs.
Posted on Jun 11, 17:25 UTC
To ensure the highest standards and availability of our services, Vonage is scheduling a maintenance window on our Voice platform affecting customers operating in Japan.

Start: 2021-06-14 16:00:00 UTC
End: 2021-06-14 20:00:00 UTC

Traffic impact:
Japan Voice Toll Free numbers Inbound traffic and termination originating from Toll Free numbers will be unavailable for a few seconds in the maintenance window.

We apologize in advance for any inconvenience this may cause. If you have any questions, please submit a support request at https://help.nexmo.com, or by email to support@nexmo.com.
Posted on Apr 12, 02:54 UTC
Please be advised that Verizon US will be performing a planned maintenance activity as per the below schedule.

Start Time: 2021-06-15 05:00 UTC
End Time: 2021-06-15 10:00 UTC

During the maintenance window, you may experience Inbound SMS and SMS Delivery receipt delays. In the unlikely event of a disruption to the service, messages will be queued by the carrier for delivery once the maintenance has been completed.

Please contact support@nexmo.com if you have any questions.
Posted on Jun 12, 03:00 UTC
Please be advised that Sprint US will be performing a planned maintenance activity as per the below schedule.

Start Time: 2021-06-15 05:00 UTC
End Time: 2021-06-15 11:00 UTC

During the maintenance window, you may experience Inbound SMS, Outbound SMS and SMS Delivery receipt delays. In the unlikely event of a disruption to the service, messages will be queued by the carrier for delivery once the maintenance has been completed.

Please contact support@nexmo.com if you have any questions.
Posted on Jun 12, 16:34 UTC
Please be advised that the operator AT&T Mexico will be performing a planned maintenance activity as per the below schedule.


Start Date/Time: 2021-06-15 05:00 UTC
End Date/Time: 2021-06-15 11:00 UTC

During the maintenance window, you may experience delays for Inbound & Outbound SMS and Delivery receipts.

Please contact support@nexmo.com if you have any questions.
Posted on Jun 10, 21:08 UTC
Between 15-June-2021 20:00 UTC and 16-June-2021 00:00 UTC, the operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be short-term delays in message delivery to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
Posted on Jun 10, 09:29 UTC
Russia SMS - Planned maintenance affecting Tele2 Jun 15, 20:00 - Jun 16, 00:00 UTC
Between 15-June-2021 20:00 UTC and 16-June-2021 00:00 UTC, the operator Tele2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be short-term delays in message delivery to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
Posted on Jun 11, 06:55 UTC
Russia SMS - Planned maintenance works on Tele2 Jun 16, 20:00 - Jun 17, 00:00 UTC
On 16-June-2021 between 20:00 UTC and 00:00 UTC, the operator Tele2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

Please contact support@nexmo.com if you have any questions
Posted on Jun 4, 16:58 UTC
On 16-June-2021 between 20:00 UTC and 00:00 UTC, the operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be short-term delays in message delivery to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
Posted on May 24, 22:40 UTC
Please be advised that Verizon US will be performing a planned maintenance activity as per the below schedule.

Start Time: 2021-06-17 05:00 UTC
End Time: 2021-06-17 10:00 UTC

During the maintenance window, you may experience Inbound SMS and SMS Delivery receipt delays. In the unlikely event of a disruption to the service, messages will be queued by the carrier for delivery once the maintenance has been completed.

Please contact support@nexmo.com if you have any questions.
Posted on Jun 1, 20:42 UTC
Please be advised that Sprint US will be performing a planned maintenance activity as per the below schedule.

Start Time: 2021-06-17 05:00 UTC
End Time: 2021-06-17 11:00 UTC

During the maintenance window, you may experience Inbound SMS, Outbound SMS and SMS Delivery receipt delays. In the unlikely event of a disruption to the service, messages will be queued by the carrier for delivery once the maintenance has been completed.

Please contact support@nexmo.com if you have any questions.
Posted on Jun 11, 07:50 UTC
To ensure the highest standards and availability of our services, Vonage is scheduling a maintenance window on our Voice platform affecting customers operating in Japan.

Start: 2021-06-17 16:00:00 UTC
End: 2021-06-17 20:00:00 UTC

Traffic impact:
Japan Voice Toll Free numbers Inbound traffic and termination originating from Toll Free numbers will be unavailable for a few seconds in the maintenance window.

We apologize in advance for any inconvenience this may cause. If you have any questions, please submit a support request at https://help.nexmo.com, or by email to support@nexmo.com.
Posted on Apr 12, 03:04 UTC
Please be advised that our US Long Virtual Number partner will be performing a planned maintenance activity on their platform as per the below schedule.

Start Time: 2021-06-18 09:00 UTC
End Time: 2021-06-18 10:00 UTC

During the maintenance window, you may experience delays on Inbound SMS sending from US towards and Outbound SMS sending to US from our US Long Virtual numbers, as well as delays on the SMS Delivery receipts.

Please contact support@nexmo.com if you have any questions.
Posted on Jun 10, 08:23 UTC
To ensure the highest standards and availability of our services, Vonage is scheduling a maintenance window on our Voice platform affecting customers operating in Japan.

Start: 2021-06-21 16:00:00 UTC
End: 2021-06-21 20:00:00 UTC

Traffic impact:
Japan Voice Toll Free numbers Inbound traffic and termination originating from Toll Free numbers will be unavailable for a few seconds in the maintenance window.

We apologize in advance for any inconvenience this may cause. If you have any questions, please submit a support request at https://help.nexmo.com, or by email to support@nexmo.com.
Posted on Apr 12, 03:08 UTC
On 21-June-2021 between 20:00 UTC and 00:00 UTC, the operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be short-term delays in message delivery to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
Posted on May 24, 22:42 UTC
We have been notified by our supplier that between 22-June-2021 08:00 UTC 22-June-2021 11:00 UTC, the supplier will be performing maintenance on their platform affecting Short Codes towards Canada.

In the unlikely event of a disruption to the service, messages will be queued by the carrier for delivery once the maintenance has been completed.

Please contact support@nexmo.com if you have any questions.
Posted on May 14, 17:19 UTC
On 23-June-2021 between 20:00 UTC and 00:00 UTC, the operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be short-term delays in message delivery to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
Posted on May 24, 22:43 UTC
Russia SMS - Planned maintenance works on Tele2 Jun 23, 20:00 - Jun 24, 00:00 UTC
On 23-June-2021 between 20:00 UTC and 00:00 UTC, the operator Tele2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
Posted on Jun 4, 16:59 UTC
We have been notified by our supplier that between 24-June-2021 08:00 UTC 24-June-2021 10:00 UTC, the supplier will be performing maintenance on their platform affecting Short Code MT, MO and DLR delays towards Canada (Telus).

In the unlikely event of a disruption to the service, messages will be queued by the carrier for delivery once the maintenance has been completed.

Please contact support@nexmo.com if you have any questions.
Posted on Jun 24, 08:00 UTC
On 28-June-2021 between 20:00 UTC and 00:00 UTC, the operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be short-term delays in message delivery to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
Posted on May 24, 22:44 UTC
On 30-June-2021 between 20:00 UTC and 00:00 UTC, the operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be short-term delays in message delivery to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
Posted on May 24, 22:45 UTC
Russia SMS - Planned maintenance works on Tele2 Jun 30, 20:00 - Jul 1, 00:00 UTC
On 30-June-2021 between 20:00 UTC and 00:00 UTC, the operator Tele2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
Posted on Jun 4, 17:00 UTC
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Past Incidents
Jun 13, 2021
Resolved - The operator in Indonesia has fixed this issue.
Jun 13, 10:38 UTC
Identified - This issue seems to be originating with the operator Hutchison in Indonesia, but we are seeing improved SMS delivery now.
Jun 13, 10:19 UTC
Investigating - Please notice Indonesia PT Hutchison 3 is experiencing issue that impacting SMS delivery.
We are working with our carrier partners to resolve the issue and will provide an update as soon as more information becomes available.
Please contact support@nexmo.com if you have any questions.
Jun 13, 08:15 UTC
Jun 12, 2021

No incidents reported.

Jun 11, 2021
Resolved - The connectivity issues in EU Datacenter have been resolved.

The following services were impacted from 10 June 2021 20:21 UTC until 11 June 2021 02:56 UTC.
Messages API
Dispatch API
Messages API Sandbox

All services have been restored. Please let support@nexmo.com know if you continue to experience problems with this.

A post-mortem will be published in the next few days.
Jun 11, 09:27 UTC
Monitoring - The fix is complete and all impacted numbers are restored. We will continue to monitor the service during the next few hours and post updates should anything change.
Jun 11, 02:56 UTC
Update - We are continuing to work on the fix of the issue. Most of the traffic has been restored, and our engineering team is working to restore the last impacted WhatsApp numbers. We will provide further updates soon.
Jun 11, 00:57 UTC
Identified - The issue has been identified which affects most WhatsApp traffic since 20:21 UTC. The impacted products include Messages API, Dispatch API, and Messages API Sandbox. This incident has global customer impact and will also affect customers outside of EU. A fix is currently being implemented. We will provide further updates soon.
Jun 10, 22:07 UTC
Investigating - We are currently experiencing connectivity issues in one of our European data centers which is affecting our Messages API and Dispatch API. We will continue to update this incident as we investigate further.
Jun 10, 20:50 UTC
Completed - The scheduled maintenance has been completed.
Jun 11, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 04:00 UTC
Scheduled - Please be informed that the following carrier(s) will be performing maintenance on their SMS platforms per the below schedule:

Start: 2021-06-11 04:00:00 UTC
End: 2021-06-11 08:30:00 UTC

The carriers mentioned below have informed us of planned maintenance on their SMS platform.
Union Telephone USA
We st Central Wireless USA
Bluegrass Cellular USA
Carolina West Wireless USA
Rural Independent Network Alliance (RINA) USA
Illinois Valley Cellular USA
Inland Cellular USA
Nex Tech Communications USA
CellCom USA
Alaska Communications Systems (ACS) USA
GCI Communications USA
Thumb Cellular USA
Cross Wireless USA
Chat Mobility USA
Northwest Missouri Cellular USA
Panhandle Wireless USA
Viaero Wireless USA
MTPCS Cellular One (Cellone Nation) USA
Duet Wireless USA
SouthernLINC USA
Standing Rock Telecom USA
SRT Communications USA
Copper Valley Telecom USA
ASTAC USA
Cordova USA
Pine Belt USA
James Valley Cellular USA
Jun 2, 21:21 UTC
Completed - The scheduled maintenance has been completed.
Jun 11, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 00:00 UTC
Update - We will be postponing the previously scheduled maintenance (originally 2021/06/11 00:00 - 04:00 UTC) to another time. We will provide an update on the date once we have more information.
Jun 10, 22:41 UTC
Scheduled - We will be carrying out emergency maintenance on one of our internal servers in our London Data Center, adding redundancy to safeguard against future outages. We do not anticipate any outages and take every precaution to prevent downtime, but we cannot guarantee 100% service during the maintenance period.

The following services may be affected: Voice, Conversation and Messaging APIs.
Jun 9, 16:08 UTC
Completed - The scheduled maintenance has been completed.
Jun 11, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 20:00 UTC
Scheduled - Between 10-June-2021 20:00 UTC and 11-June-2021 00:00 UTC, the operator Tele2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be short-term delays in message delivery to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
Jun 10, 07:58 UTC
Completed - The scheduled maintenance has been completed.
Jun 11, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 20:00 UTC
Scheduled - Between 10-June-2021 20:00 UTC and 11-June-2021 00:00 UTC, the operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be short-term delays in message delivery to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
Jun 10, 07:48 UTC
Completed - The scheduled maintenance has been completed.
Jun 11, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 20:00 UTC
Scheduled - On 10-June-2021 between 20:00 UTC and 00:00 UTC, the operator Tele2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
Jun 4, 16:57 UTC
Jun 10, 2021
Completed - The scheduled maintenance has been completed.
Jun 10, 23:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 20:00 UTC
Scheduled - On 10-June-2021 between 20:00 UTC and 23:00 UTC, the operator Tele2 & Altel will be performing maintenance on their SMS platform.

During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
Jun 10, 06:05 UTC
Completed - The scheduled maintenance has been completed.
Jun 10, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 16:00 UTC
Scheduled - To ensure the highest standards and availability of our services, Vonage is scheduling a maintenance window on our Voice platform affecting customers operating in Japan.

Start: 2021-06-10 16:00:00 UTC
End: 2021-06-10 20:00:00 UTC

Traffic impact:
Japan Voice Toll Free numbers Inbound traffic and termination originating from Toll Free numbers will be unavailable for a few seconds in the maintenance window.

We apologize in advance for any inconvenience this may cause. If you have any questions, please submit a support request at https://help.nexmo.com, or by email to support@nexmo.com.
Apr 12, 02:44 UTC
Completed - The scheduled maintenance has been completed.
Jun 10, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 05:00 UTC
Scheduled - Please be advised that Verizon US will be performing a planned maintenance activity as per the below schedule.

Start Time: 2021-06-10 05:00 UTC
End Time: 2021-06-10 10:00 UTC

During the maintenance window, you may experience Inbound SMS and SMS Delivery receipt delays. In the unlikely event of a disruption to the service, messages will be queued by the carrier for delivery once the maintenance has been completed.

Please contact support@nexmo.com if you have any questions.
Jun 9, 00:31 UTC
Completed - The scheduled maintenance has been completed.
Jun 10, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 04:01 UTC
Scheduled - Please be informed that the following carrier(s) will be performing maintenance on their SMS platforms per the below schedule:

Start: 2021-06-10 04:00:00 UTC
End: 2021-06-10 08:30:00 UTC

The carriers mentioned below have informed us of planned maintenance on their SMS platform.
Union Telephone USA
We st Central Wireless USA
Bluegrass Cellular USA
Carolina West Wireless USA
Rural Independent Network Alliance (RINA) USA
Illinois Valley Cellular USA
Inland Cellular USA
Nex Tech Communications USA
CellCom USA
Alaska Communications Systems (ACS) USA
GCI Communications USA
Thumb Cellular USA
Cross Wireless USA
Chat Mobility USA
Northwest Missouri Cellular USA
Panhandle Wireless USA
Viaero Wireless USA
MTPCS Cellular One (Cellone Nation) USA
Duet Wireless USA
SouthernLINC USA
Standing Rock Telecom USA
SRT Communications USA
Copper Valley Telecom USA
ASTAC USA
Cordova USA
Pine Belt USA
James Valley Cellular USA
Jun 2, 21:19 UTC
Resolved - This incident has been resolved.
Jun 10, 07:31 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 10, 07:02 UTC
Investigating - We are currently observing SMS delivery degradation towards Kazakhstan Tele2 and Altel.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@nexmo.com if you have any questions.
Jun 10, 06:10 UTC
Completed - The scheduled maintenance has been completed.
Jun 10, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 21:00 UTC
Scheduled - On 08-June-2021 between 22:00 UTC and 09-June-2021 01:00 UTC, the operator Beeline will be performing maintenance on their SMS platform.

During this maintenance period, there may be short-term delays in message delivery to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
Jun 8, 22:00 UTC
Completed - The scheduled maintenance has been completed.
Jun 10, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 20:02 UTC
Scheduled - On 09-June-2021 between 20:00 UTC and 00:00 UTC, the operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be short-term delays in message delivery to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
May 24, 22:39 UTC
Jun 9, 2021
Resolved - This incident has been resolved.
Jun 9, 22:31 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 9, 21:23 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 9, 17:35 UTC
Investigating - We have been notified by our US suppliers about an issue impacting Verizon Network. They are experiencing latency delays which is affecting subset of MMS & SMS.

Our supplier has been made aware of the issue and is working to restore normal delivery speeds as soon as possible. We will keep you updated on any progress.

Please contact support@nexmo.com if you have any questions.
Jun 9, 15:08 UTC
Resolved - This incident has been resolved.
Jun 9, 18:27 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 9, 17:47 UTC
Investigating - We are investigating reports of outbound SMS delays affecting a subset of Short Code concatenated messages.

We will post an update as soon as we know more.

Please contact support@nexmo.com if you have any questions. Thank you for your patience.
Jun 9, 16:21 UTC
Resolved - This incident has been resolved.
Jun 9, 16:03 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 9, 15:54 UTC
Update - We are continuing to investigate the issue.
Jun 9, 09:12 UTC
Investigating - We are currently observing SMS delivery degradation towards Bangladesh (Robi Axiata Ltd) network. We are working with our carrier partners to resolve the issue, and will issue an update as soon as more information becomes available.

Please contact support@nexmo.com if you have any questions.
Jun 9, 05:06 UTC
Completed - The scheduled maintenance has been completed.
Jun 9, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 05:00 UTC
Scheduled - Please be advised that Verizon US will be performing a planned maintenance activity as per the below schedule.

Start Time: 2021-06-09 05:00 UTC
End Time: 2021-06-09 10:00 UTC

During the maintenance window, you may experience Inbound SMS and SMS Delivery receipt delays. In the unlikely event of a disruption to the service, messages will be queued by the carrier for delivery once the maintenance has been completed.

Please contact support@nexmo.com if you have any questions.
Jun 1, 20:29 UTC
Completed - The scheduled maintenance has been completed.
Jun 9, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 04:00 UTC
Scheduled - Please be informed that the following carrier(s) will be performing maintenance on their SMS platforms per the below schedule:

Start: 2021-06-09 04:00:00 UTC
End: 2021-06-09 09:00:00 UTC

The carriers mentioned below have informed us of planned maintenance on their SMS platform.
ACS/Alaska
ASTAC
Bluegrass Cellular
Carolina West
Cellone Nation
Cellcom
Chat Mobility (Hawkeye)
Copper Valley
Cordova
Cross Wireless
Duet/NewCore Wireless
GCI
Illinois Valley Cellular
Inland Cellular
IT&E
James Valley
Nex-Tech Wireless
Northwest Missouri Cellular
Panhandle Telecommunications
Pine Belt Cellular
RINA (includes STRATA Networks
Silver Star PCS
CTC (Cambridge Telephone Company)
Snake River PCS
NNTC Wireless
Breakaway Wireless
Cluster Telephone)
SouthernLINC
Standing Rock
Thumb Cellular
Union Wireless
Viaero Wireless
West Central Wireless (WCC)

During this window there will be times of messaging being periodically unavailable and may cause a delay in processing messages on the above carriers numbers. All messages will be queued and processed when the maintenance is completed.

Please contact support@nexmo.com if you have any questions.
Jun 2, 21:05 UTC
Completed - The scheduled maintenance has been completed.
Jun 9, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 04:30 UTC
Scheduled - Please be advised that the operator Telcel Mexico will be performing a planned maintenance activity as per the below schedule.

Start Date/Time: 2021-06-09 04:30 UTC
End Date/Time: 2021-06-09 08:30 UTC


During the maintenance window, you may experience delays for Inbound & Outbound SMS and Delivery receipts.

Please contact support@nexmo.com if you have any questions.
May 25, 23:30 UTC
Jun 8, 2021
Completed - The scheduled maintenance has been completed.
Jun 8, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 08:01 UTC
Scheduled - We have been notified by our supplier that between 08-June-2021 08:00 UTC 08-June-2021 10:00 UTC, the supplier will be performing maintenance on their platform affecting Short Codes towards CA.

In the unlikely event of a disruption to the service, messages will be queued by the carrier for delivery once the maintenance has been completed.

Please contact support@nexmo.com if you have any questions.
May 14, 17:17 UTC
Completed - The scheduled maintenance has been completed.
Jun 8, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 20:01 UTC
Scheduled - On 07-June-2021 between 20:00 UTC and 00:00 UTC, the operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be short-term delays in message delivery to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
May 24, 22:39 UTC
Jun 7, 2021
Completed - The scheduled maintenance has been completed.
Jun 7, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 21:06 UTC
Scheduled - On 07-June-2021 between 21:00 UTC and 02:00 UTC, the operator Beeline will be performing maintenance on their SMS platform.

During this maintenance period, there may be short-term delays in message delivery to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
May 31, 13:12 UTC
Completed - The scheduled maintenance has been completed.
Jun 7, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 05:00 UTC
Scheduled - Please be advised that T-Mobile US will be performing a planned maintenance activity as per the below schedule.

Start Time: 2021-06-07 05:00 UTC
End Time: 2021-06-07 11:00 UTC

During the maintenance window, you may experience Inbound SMS, Outbound SMS and SMS Delivery receipt delays. In the unlikely event of a disruption to the service, messages will be queued by the carrier for delivery once the maintenance has been completed.

Please contact support@nexmo.com if you have any questions.
Jun 4, 18:10 UTC
Jun 6, 2021
Completed - The scheduled maintenance has been completed.
Jun 6, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 19:00 UTC
Scheduled - Please be advised that T-Mobile US will be performing a planned maintenance activity as per the below schedule.

Start Time: 2021-06-05 19:00 UTC
End Time: 2021-06-06 02:00 UTC

During the maintenance window, you may experience Inbound SMS, Outbound SMS and SMS Delivery receipt delays. In the unlikely event of a disruption to the service, messages will be queued by the carrier for delivery once the maintenance has been completed.

Please contact support@nexmo.com if you have any questions.
Apr 23, 11:49 UTC
Jun 5, 2021
Completed - The scheduled maintenance has been completed.
Jun 5, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 19:00 UTC
Scheduled - Please be advised that T-Mobile US will be performing a planned maintenance activity as per the below schedule.

Start Time: 2021-05-04 19:00 UTC
End Time: 2021-05-05 02:00 UTC

During the maintenance window, you may experience Inbound SMS, Outbound SMS and SMS Delivery receipt delays. In the unlikely event of a disruption to the service, messages will be queued by the carrier for delivery once the maintenance has been completed.

Please contact support@nexmo.com if you have any questions.
Apr 23, 11:41 UTC
Jun 4, 2021
Completed - The scheduled maintenance has been completed.
Jun 4, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 04:00 UTC
Scheduled - Please be informed that the following carrier(s) will be performing maintenance on their SMS platforms per the below schedule:

Start: 2021-06-04 04:00:00 UTC
End: 2021-06-04 08:30:00 UTC

The carriers mentioned below have informed us of planned maintenance on their SMS platform.
Interop USA
Union Telephone USA
West Central Wireless USA
Bluegrass Cellular USA
Carolina West Wireless USA
Rural Independent Network Alliance (RINA) USA
Illinois Valley Cellular USA
Inland Cellular USA
Nex Tech Communications USA
CellCom USA
Alaska Communications Systems (ACS) USA
GCI Communications USA
Thumb Cellular USA
Cross Wireless USA
Chat Mobility USA
Northwest Missouri Cellular USA
Panhandle Wireless USA
Viaero Wireless USA
MTPCS Cellular One (Cellone Nation) USA
Duet Wireless USA
South ernLINC USA
Standing Rock Telecom USA
SRT Communications USA
Copper Valley Telecom USA
ASTAC USA
Cordova USA
Pine Belt USA
James Valley Cellular USA

During this window there will be times of messaging being periodically unavailable and may cause a delay in processing messages on the above carriers numbers. All messages will be queued and processed when the maintenance is completed.

Please contact support@nexmo.com if you have any questions.
Jun 3, 04:12 UTC
Completed - The scheduled maintenance has been completed.
Jun 4, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 04:00 UTC
Scheduled - Please be advised that the operator Telcel Mexico will be performing a planned maintenance activity as per the below schedule.

Start Date/Time: 2021-06-04 04:00 UTC
End Date/Time: 2021-06-04 08:00 UTC


During the maintenance window, you may experience delays for Inbound & Outbound SMS and Delivery receipts.

Please contact support@nexmo.com if you have any questions.
Jun 1, 16:07 UTC
Resolved - This incident has been resolved.
Jun 4, 04:51 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 4, 04:37 UTC
Investigating - We are investigating reports of outbound SMS delays affecting a subset of Short Code concatenated messages.

We will post an update as soon as we know more.

Please contact support@nexmo.com if you have any questions. Thank you for your patience.
Jun 4, 00:17 UTC
Resolved - This incident has been resolved.
Jun 4, 01:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 3, 19:45 UTC
Identified - Customers are currently experiencing problems impacting SMS towards France.

You may see delays in message delivery to subscribers of this operator.

The following services have been impacted from 2021-06-03 03:42 UTC
SMS MT

We will update this status as soon as we have more information on this issue.
Jun 3, 11:18 UTC
Jun 3, 2021
Completed - The scheduled maintenance has been completed.
Jun 3, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 22:00 UTC
Scheduled - On 03-June-2021 between 22:00 UTC and 23:00 UTC, the operator Beeline will be performing maintenance on their SMS platform.

During this maintenance period, there may be short-term delays in message delivery to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
Jun 1, 18:49 UTC
Resolved - This incident has been resolved.
Jun 3, 20:21 UTC
Monitoring - Please be advised that due to an issue with our Danish virtual numbers supplier, you may experience delays with Inbound SMS messages.

Our suppliers have identified the issue and also fixed it. It will take a few hours before it is completely normalized.
Jun 3, 13:45 UTC
Completed - The scheduled maintenance has been completed.
Jun 3, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 05:00 UTC
Scheduled - Please be advised that the operator AT&T Mexico will be performing a planned maintenance activity as per the below schedule.


Start Date/Time: 2021-06-03 05:00 UTC
End Date/Time: 2021-03-03 11:00 UTC

During the maintenance window, you may experience delays for Inbound & Outbound SMS and Delivery receipts.

Please contact support@nexmo.com if you have any questions.
Jun 2, 17:38 UTC
Completed - The scheduled maintenance has been completed.
Jun 3, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 05:00 UTC
Scheduled - Please be advised that T-Mobile US will be performing a planned maintenance activity as per the below schedule.

Start Time: 2021-06-03 05:00 UTC
End Time: 2021-06-03 11:00 UTC

During the maintenance window, you may experience Inbound SMS and SMS Delivery receipt delays. In the unlikely event of a disruption to the service, messages will be queued by the carrier for delivery once the maintenance has been completed.

Please contact support@nexmo.com if you have any questions.
Jun 3, 05:00 UTC
Completed - The scheduled maintenance has been completed.
Jun 3, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 20:00 UTC
Scheduled - On 02-June-2021 between 20:00 UTC and 00:00 UTC, the operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be short-term delays in message delivery to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
May 24, 22:37 UTC
Jun 2, 2021
Resolved - This incident has been resolved.
Jun 2, 10:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 2, 08:37 UTC
Investigating - We are currently observing and have been notified by our suppliers about a SMS delivery degradation towards Bangladesh Banglalink (Orascom Telecom Ltd) network.

We are working with our carrier partners to resolve the issue and will provide an update as soon as more information becomes available.

Please contact support@nexmo.com if you have any questions.
Jun 1, 19:58 UTC
Jun 1, 2021
Resolved - This incident has been resolved.
Jun 1, 19:18 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 1, 17:54 UTC
Investigating - We have been notified by our US supplier about an issue impacting Sprint USA. They are experiencing delays for delivery receipts, which is affecting a subset of MMS & outbound SMS.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@nexmo.com if you have any questions.
Jun 1, 17:45 UTC
Resolved - This incident has been resolved.
Jun 1, 09:27 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 1, 08:37 UTC
Update - We are continuing to investigate this issue.
Jun 1, 07:21 UTC
Investigating - We are currently observing SMS delivery degradation towards Bangladesh Robi network.

We are working with our carrier partners to resolve the issue and will provide an update as soon as more information becomes available.

Please contact support@nexmo.com if you have any questions.
Jun 1, 03:43 UTC
Completed - The scheduled maintenance has been completed.
Jun 1, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 18:00 UTC
Scheduled - On 31-May-2021 between 18:00 UTC and 01-Jun-2021 02:00 UTC, the operator Robi will be performing maintenance on their SMS platform.

During this maintenance period, there may be short-term delays in message delivery to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
May 30, 14:06 UTC
Completed - The scheduled maintenance has been completed.
Jun 1, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 21:00 UTC
Scheduled - Between 31-May-2021 21:00 UTC and 01-June-2021 00:00 UTC, the operator Beeline will be performing maintenance on their SMS platform.

During this maintenance period, there may be short-term delays in message delivery to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
May 27, 19:49 UTC
Completed - The scheduled maintenance has been completed.
Jun 1, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 20:00 UTC
Scheduled - On 31-May-2021 between 20:00 UTC and 01-Jun-2021 00:00 UTC, the operator Tele2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be short-term delays in message delivery to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
May 27, 10:08 UTC
Completed - The scheduled maintenance has been completed.
Jun 1, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 20:00 UTC
Scheduled - On 31-May-2021 between 20:00 UTC and 00:00 UTC, the operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be short-term delays in message delivery to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
Apr 26, 23:38 UTC
May 31, 2021
May 30, 2021
Resolved - This incident has been resolved.
May 30, 12:53 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 30, 02:20 UTC
Update - We are continuing to investigate this issue.
May 30, 01:49 UTC
Investigating - We have identified an issue that impacted a number of calls at one of our EU Data Center.
You may have seen some calls disconnected.
The following services were impacted from [2021-05-29 01:01 AM UTC]
Voice API
The rest of the services have not been impacted.
We will update this status as soon as we have more information on this issue.
May 30, 01:49 UTC