This issue has now been resolved and callbacks are including the "recording_url".
May 26, 11:33 UTC
We are currently experiencing issues with processing recordings for Voice API calls and conversations. The callback is currently being sent with the "recording_url" missing. This issue is not impacting other Voice API features, our Elastic SIP Trunking or other voice-related APIs.
We are working on resolving this and will post updates here.
May 26, 10:53 UTC
This incident is now resolved.
May 25, 22:50 UTC
We are currently seeing issues with traffic on our Marketing Shortcode connection. As a result, you may experience delays on the delivery of outbound messages. These delays shouldn't impact any other SMS traffic.
We will update this announcement as soon as this is resolved.
May 24, 18:16 UTC
Due to an issue in one of our Data Centers, customers may have experienced Time Outs or 500 errors on API requests to Nexmo. This is now resolved.
Duration of the Incident: 9:54 pm to 10:02 pm (UTC).
May 15, 22:15 UTC