Nexmo Status

All Systems Operational

SMS API Operational

Outbound SMS Operational

Inbound SMS Operational

SMPP Operational

Europe traffic Operational

North America (US, Canada & Caribbean) traffic Operational

South & Central America traffic Operational

Africa traffic Operational

Asia & Oceania traffic Operational

Voice APIs (See https://goo.gl/2WoAtx for Current known problems) Operational

TTS API Operational

SIP Operational

Voice API Operational

Europe Traffic Operational

North America (US, Canada & Caribbean) traffic Operational

South & Central America traffic Operational

Africa traffic Operational

Asia & Oceania traffic Operational

Number Insight API Operational

Verify API and Verify SDK Operational

Chat App API Operational

Developer API Operational

Nexmo Dashboard Operational

Website Operational

Billing and Payments Operational

Reports API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

rest.nexmo.com uptime

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smpp0.nexmo.com uptime

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Past Incidents

Jul 17, 2018

No incidents reported today.

Jul 16, 2018

No incidents reported.

Jul 15, 2018

SMS delivery to Nigeria MTN

Resolved - This incident has been resolved.
Jul 15, 21:26 UTC

Update - We are continuing to investigate this issue.
Jul 15, 18:02 UTC

Investigating - Please be advised that due to local issues with our suppliers in Nigeria, we have temporarily lost reach to MTN(62130).

We are working on resolving these issues as soon as possible and we will post any updates here.
Jul 15, 18:01 UTC

USA SMS - Toll Free Numbers

Completed - The scheduled maintenance has been completed.
Jul 15, 15:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 03:00 UTC

Scheduled - One of Nexmo’s suppliers will be conducting maintenance affecting SMS traffic to and from US Toll-Free numbers.
During the maintenance window, there may be periods of latency for both inbound and outbound SMS. Any affected SMS will be queued for delivery throughout the maintenance and delivered as soon as possible once the maintenance is complete.

Please contact support@nexmo.com if you have any questions.

Maintenance Window:

07/15/18 - 03:00am – 03:00pm UTC
Jul 9, 16:37 UTC

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018

Canada SMS - USA Toll Free Numbers

Completed - The scheduled maintenance has been completed.
Jul 12, 08:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 06:01 UTC

Scheduled - One of Nexmo’s suppliers will be conducting maintenance affecting SMS traffic to and from USA Toll-Free numbers, for the following Canadian Carriers only:

Telus Canada
Rogers Canada
Bell Mobility Canada
Sasktel Canada
Fido (Microcell) Canada
MTS Canada
Telebec Canada
NorthernTel Canada
Virgin Mobile Canada
Videotron Canada
WIND Canada
Mobilicity Canada
Eastlink Wireless Canada

During the maintenance window, there may be short periods of failures and latency for both inbound and outbound SMS.

Please contact support@nexmo.com if you have any questions.

Maintenance Window:

07/12/18 - 06:00am – 08:00pm UTC
Jul 11, 17:34 UTC

Jul 11, 2018

USA SMS - Toll Free Numbers

Completed - The scheduled maintenance has been completed.
Jul 11, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 07:00 UTC

Scheduled - One of Nexmo's suppliers will be conducting maintenance affecting only SMS to and from US Toll-Free numbers, and for T-Mobile traffic only.
During the maintenance window, there may be short periods of latency for both inbound and outbound SMS. Any affected SMS will be queued for delivery throughout the maintenance, and delivered as soon as possible once the maintenance is complete. Please contact support@nexmo.com if you have any questions.

Maintenance Window: 07/11/2018 07:00-09:00am UTC
Jul 10, 17:12 UTC

Jul 10, 2018

USA SMS - Toll Free Numbers

Completed - The scheduled maintenance has been completed.
Jul 10, 05:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 03:01 UTC

Scheduled - One of Nexmo's suppliers will be conducting maintenance affecting only SMS to and from US Toll-Free numbers.
During the maintenance window, there may be short periods of latency for both inbound and outbound SMS. Any affected SMS will be queued for delivery throughout the maintenance, and delivered as soon as possible once the maintenance is complete.

Please contact support@nexmo.com if you have any questions.

Maintenance Window:

07/10/2018 03:00-05:00am UTC
Jul 9, 18:20 UTC

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018

No incidents reported.

Jul 5, 2018

No incidents reported.

Jul 4, 2018

SMS Delivery to Cambodia - Cellcard (45601)

Resolved - This incident has been resolved.
Jul 4, 02:11 UTC

Investigating - Please be advised that due to local issues with our suppliers in Cambodia, we have temporarily lost reach to Cellcard (45601)
Jul 3, 11:28 UTC