Customers connecting from China might be experiencing intermittent connectivity problems towards:
Our API endpoints: rest.nexmo.com and api.nexmo.com
We are currently working to restore access to www.nexmo.com
For our API endpoints, we encourage any customer facing timeouts to use these alternative endpoints, customized with a China DNS solution:
This problem does not impact customers connecting with us via SMPP.
On a related note, we will deploy a new TLS certificate for the above mentioned *.nexmocn.com endpoints on this coming March 12th, revoking the old existing one.
While this certificate change will have no impact on most customers, if you store your certificates locally, your platform might be still set up to use the certificate that is getting revoked.
If this is your case, you can download the new certificates directly from the following location:
Please contact Nexmo support at firstname.lastname@example.org
if you need any further clarification.
Mar 9, 08:10 UTC