We are performing essential maintenance to increase capacity within our storage infrastructure in our US data centers.

No customer impact is expected during the maintenance window.

Start: 2020/12/05 05:00 UTC
End: 2020/12/07 09:00 UTC
Posted on Nov 26, 13:37 UTC

To ensure the highest standards and availability of our services according to EU regulations, Vonage is scheduling a maintenance window on our SMS termination platform on Sunday the 6th of December between 12:00am-03:00am (UTC).
Traffic impact:
During the maintenance window on our SMS API platform, there will be delivery degradation towards Serbia (Serbia Telecom). Customers may also observe increased latency on delivery terminating to Belgium, Bolivia, Chile, El Salvador, Guyana, Indonesia (XL), Netherlands, Nigeria, Serbia and Uzbekistan for the duration of the maintenance.

We apologise in advance for any inconvenience this may cause. If you have any questions, please submit a support request at https://help.nexmo.com, or by email to support@nexmo.com.
Posted on Nov 27, 15:58 UTC

We have been notified by our supplier that between 07-Dec-2020 13:01 UTC and 07-Dec-2020 17:00 UTC, the supplier will be performing maintenance on their platform.

In the unlikely event of a disruption to the service, Inbound calls from Telstra will be affected for up to 20 minutes during the maintenance period.

Please contact support@nexmo.com if you have any questions.
Posted on Dec 2, 06:03 UTC

Between 07-Dec-2020 16:30 UTC and 07-Dec-2020 16:40 UTC the operator Excelcomindo will be performing maintenance on its SMS platform.
During this time you may encounter difficulties in delivering messages to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
Posted on Dec 3, 18:46 UTC

Between 07-Dec-2020 20:00 UTC and 08-Dec-2020 00:00 UTC, the operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be short-term delays in message delivery to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
Posted on Nov 30, 08:23 UTC

Between 7-Dec-2020 21:00 UTC and 8-Dec-2020 05:00 UTC, the operator Tele2 will be performing maintenance on their SMS platform.

During this maintenance period, there may be short-term delays in message delivery to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
Posted on Dec 4, 09:39 UTC

Please be advised that Verizon will be performing a planned maintenance activity as per the below schedule.

In the unlikely event of a disruption to the service, messages will be queued by the carrier for delivery once the maintenance has been completed.

Start Date Time: 12/08/2020 06:00 AM UTC
End Date/Time: 12/08/2020 12:00 PM UTC

Please contact support@nexmo.com if you have any questions.
Posted on Nov 11, 19:33 UTC

Between 06:00 and 12:00 (UTC) on the 08th of December 2020, the carrier will be performing maintenance on their SMS platform.

Impacted Carrier(s):
Sprint USA

Impact Scope:
There is no expected customer impact as a result of this maintenance; however, in the unlikely event of a disruption to the service, inbound/outbound SMS will be queued at the carrier until maintenance has been completed.

Please contact support@nexmo.com if you have any questions.
Posted on Nov 30, 13:22 UTC

Between 08-Dec-2020 08:00 UTC and 08-Dec-2020 11:00UTC, the operator Beeline will be performing maintenance on their SMS platform.

During this maintenance period, there may be short-term delays in message delivery to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
Posted on Dec 4, 08:51 UTC

We have been notified by our supplier that between 08-Dec-2020 13:01 UTC and 08-Dec-2020 17:00 UTC, the supplier will be performing maintenance on their platform.

In the unlikely event of a disruption to the service, Inbound calls from Telstra will be affected for up to 20 minutes during the maintenance period.

Please contact support@nexmo.com if you have any questions.
Posted on Dec 2, 06:06 UTC

Please be informed that multiple carriers will be performing maintenance on their SMS platforms per the below schedule:
Start: 2020-12-09 05:00:00 UTC
End: 2020-12-09 09:00:00 UTC

Impacted Carrier(s):

Union Telephone USA
West Central Wireless USA
Bluegrass Cellular USA
Carolina West Wireless USA
Rural Independent Network Alliance (RINA) USA
Illinois Valley Cellular USA
Inland Cellular USA
Nex Tech Communications USA
CellCom USA
Alaska Communications Systems (ACS) USA
GCI Communications USA
Thumb Cellular USA
Cross Wireless USA
Chat Mobility USA
Northwest Missouri Cellular USA
Panhandle Wireless USA
Viaero Wireless USA
MTPCS Cellular One (Cellone Nation) USA
Duet Wireless USA
SouthernLIN C USA
Standing Rock Telecom USA
SRT Communications USA
Copper Valley Telecom USA
ASTAC USA
Cordova USA
Pine Belt USA
James Valley Cellular USA

During this maintenance window there will be times of MT and MO SMS being periodically unavailable or with delays on the above carriers. All messages will be queued and processed when the maintenance is completed.

Please contact support@nexmo.com if you have any questions.
Posted on Dec 4, 09:26 UTC

We have been notified by our supplier that between 09-Dec-2020 13:01 UTC and 09-Dec-2020 17:00 UTC, the supplier will be performing maintenance on their platform.

In the unlikely event of a disruption to the service, Inbound calls from Telstra will be affected for up to 20 minutes during the maintenance period.

Please contact support@nexmo.com if you have any questions.
Posted on Dec 2, 06:08 UTC

Between 09-Dec-2020 20:00 UTC and 10-Dec-2020 00:00 UTC, the operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be short-term delays in message delivery to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
Posted on Nov 30, 08:25 UTC

We have been notified by our supplier that between 10-Dec-2020 13:01 UTC and 10-Dec-2020 17:00 UTC, the supplier will be performing maintenance on their platform.

In the unlikely event of a disruption to the service, Inbound calls from Telstra will be affected for up to 20 minutes during the maintenance period.

Please contact support@nexmo.com if you have any questions.
Posted on Dec 2, 06:10 UTC

Between 14-Dec-2020 20:00 UTC and 15-Dec-2020 00:00 UTC, the operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be short-term delays in message delivery to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
Posted on Nov 30, 08:26 UTC

Between 01:00 and 07:00 (UTC) on the 15th of December 2020, the carrier will be performing maintenance on their SMS platform.

Impacted Carrier(s):
Sprint USA

Impact Scope:
There is no expected customer impact as a result of this maintenance; however, in the unlikely event of a disruption to the service, inbound/outbound SMS will be queued at the carrier until maintenance has been completed.

Please contact support@nexmo.com if you have any questions.
Posted on Dec 4, 09:18 UTC

Between 16-Dec-2020 20:00 UTC and 17-Dec-2020 00:00 UTC, the operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be short-term delays in message delivery to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
Posted on Nov 30, 08:27 UTC

Between 21-Dec-2020 20:00 UTC and 22-Dec-2020 00:00 UTC, the operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be short-term delays in message delivery to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
Posted on Nov 30, 08:28 UTC

Between 23-Dec-2020 20:00 UTC and 24-Dec-2020 00:00 UTC, the operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be short-term delays in message delivery to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
Posted on Nov 30, 08:30 UTC

Between 28-Dec-2020 20:00 UTC and 29-Dec-2020 00:00 UTC, the operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be short-term delays in message delivery to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
Posted on Nov 30, 08:31 UTC

Between 30-Dec-2020 20:00 UTC and 31-Dec-2020 00:00 UTC, the operator Megafon will be performing maintenance on their SMS platform.

During this maintenance period, there may be short-term delays in message delivery to subscribers of this operator.

Please contact support@nexmo.com if you have any questions.
Posted on Nov 30, 08:32 UTC